Shipping policy

Shipping policy

It's important to start by clarifying to customers that your order processing times are separate from the shipping times they see at checkout. 

Include any other pertinent information towards the beginning, such as potential delays due to a high volume of orders or postal service problems that are outside of your control.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

For simple flat rate shipping: We offer $X flat rate shipping to [list countries]. 

 

Local delivery

 

We dont offer local delivery

In-store pickup

We dont offer in store pickup

International Shipping

We dont offer International Shipping

Shipping charges for your order will be calculated and displayed at checkout.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

email : freshpac.sales@gmail.com

Refunds, returns, and exchanges

Summarize your return policy here and link out to your full https://freshpac.in/policies/refund-policy

We accept returns up to X days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at

email : freshpac.sales@gmail.com 

with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at

email : freshpac.sales@gmail.com